provides knowledge and
support for industrial companies (and Governmental organisations) with the
(continuous) improvement of their main processes.
(Q) is first tackled through discovery and elimination of sources of
variation. By removing sources of variation (one by one), the number of
defectives will decrease and so Productivity (P) will increase. After increased
productivity the main process may be streamlined and the Organisation (O) be improved.
gives OPQ, be it in reverse order: